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Deadly violence at a school / workplace

Crisis management team – activation and work

Evacuation of a nursing home

Let’s get started with Crisis Management!

The Crisis Management Team

The log

The log – in depth

The Situation report

When the crisis is a fact

Crisis plans

Start-up plan

Design of the emergency operations centre (EOC)!

Common mistakes

Crisis Management hacks!

Crisis communication – before the crisis

Crisis communication – during the crisis

Crisis communication – social media

Crisis communication – common mistakes

Crisis exercises – basic course

Practice crisis communication

Conceptual confusion!

BIA – Business impact analysis


ICS – Incident Command structure

Stress – cortisols!

ISO 22301 – BCMS